.support-dialog{--panel:#fff;--text:#213522;--muted:#53634d;--border:#d7ded2;--input-bg:#f6f8f3;width:min(1120px,96vw);max-width:96vw;padding:0;border:1px solid var(--border,#3d493c);border-radius:18px;background:var(--panel,#20261f);color:var(--text,#f2f4ef)}
.support-dialog::backdrop{background:#080e0bc7;backdrop-filter:blur(4px)}
.support-dialog[open]{display:flex;flex-direction:column;max-height:90dvh}
.support-header{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:20px 24px;border-bottom:1px solid var(--border,#3d493c)}
.support-header h2{margin:0;font-size:1.25rem}.support-subtitle{font-size:.82rem;color:var(--muted,#bac4b4);margin:5px 0 0}
.support-grid{display:grid;grid-template-columns:minmax(245px,34%) minmax(0,1fr);min-height:430px;overflow:hidden}
.support-queue{padding:16px;border-right:1px solid var(--border,#3d493c);overflow:auto;display:flex;flex-direction:column;gap:12px}
.support-content{padding:22px;overflow:auto;min-width:0}.support-content h3{margin:0 0 10px;overflow-wrap:anywhere}
.support-filters{display:grid;gap:8px}.support-filters select,.support-filters input,.support-form input,.support-form select,.support-form textarea,.support-actions select{width:100%;box-sizing:border-box;padding:9px 10px;border:1px solid var(--border,#596450);border-radius:7px;background:var(--input-bg,#151b14);color:var(--text,#f2f4ef);font:inherit}
.support-form{display:grid;gap:14px}.support-form label,.support-filters label,.support-actions label{display:grid;gap:5px;font-size:.82rem}.support-form textarea{min-height:140px;resize:vertical;line-height:1.5}.support-form input{min-width:0}
.support-row{display:flex;gap:10px;flex-wrap:wrap}.support-row>label{flex:1;min-width:140px}
.support-list{display:grid;gap:8px}.support-ticket{width:100%;text-align:left;padding:12px!important;display:grid;gap:7px;min-width:0;white-space:normal;background:var(--input-bg,#151b14)!important;color:var(--text,#f2f4ef)!important;border:1px solid var(--border,#3d493c)!important;border-radius:9px!important}
.support-ticket[aria-current=true]{border-color:var(--accent,#8dd054)!important;box-shadow:inset 3px 0 var(--accent,#8dd054)}
.support-ticket strong{overflow-wrap:anywhere}.support-ticket small{color:var(--muted,#bac4b4);font-size:.74rem;overflow-wrap:anywhere}
.support-badges{display:flex;gap:7px;flex-wrap:wrap}.support-badge{display:inline-flex;padding:3px 8px;border-radius:20px;background:#8cab7626;color:var(--text,#f2f4ef);font-size:.72rem;line-height:1.3}.support-badge[data-status=closed],.support-badge[data-status=resolved]{opacity:.7}.support-badge[data-status=waiting_customer]{background:#c7983440}
.support-dialog button:focus-visible,.support-dialog input:focus-visible,.support-dialog select:focus-visible,.support-dialog textarea:focus-visible{outline:2px solid var(--accent,#8dd054);outline-offset:2px}
.support-dialog button:disabled{opacity:.5;cursor:wait}.support-dialog button{cursor:pointer}.support-button-row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.support-actions{display:flex;align-items:end;gap:8px;flex-wrap:wrap;margin:16px 0;padding-bottom:14px;border-bottom:1px solid var(--border,#3d493c)}
.support-thread{display:grid;gap:12px;margin:18px 0}.support-message{border:1px solid var(--border,#3d493c);border-radius:10px;padding:13px 15px;background:#f3f7f1}.support-message.corporate{border-left:3px solid var(--accent,#8dd054);background:#79af3820}
.support-message header{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap;font-size:.79rem}.support-message time{color:var(--muted,#bac4b4)}.support-message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:10px 0 0;font-size:.9rem;line-height:1.6}
.support-empty{padding:36px 12px;text-align:center;color:var(--muted,#bac4b4)}.support-alert{margin:0;padding:10px 24px;background:#842e292b;color:var(--text,#f2f4ef);white-space:pre-wrap;overflow-wrap:anywhere}.support-alert[hidden]{display:none}.support-hint{font-size:.8rem;line-height:1.5;color:var(--muted,#bac4b4);margin:0}.support-counter{font-size:.8rem;color:var(--muted,#bac4b4)}
.support-badge[data-status=open]{background:#fff1dd;color:#86511a}.support-badge[data-status=in_progress]{background:#e5efff;color:#244d87}.support-badge[data-status=waiting_customer]{background:#fff6cf;color:#766019}.support-badge[data-status=resolved]{background:#e5f3e4;color:#286135;opacity:1}.support-badge[data-status=closed]{background:#eef0ed;color:#516048;opacity:1}
.support-dashboard h3{font-size:.9rem;margin:0 0 9px}.support-counts{display:grid;grid-template-columns:repeat(3,1fr);gap:5px}.support-count{padding:10px 5px;background:#f3f7f1;color:#213522;border-radius:8px;text-align:center;display:grid;gap:5px;border:1px solid #cbd8c7}.support-count strong{font-size:1.5rem}.support-count span{font-size:.7rem}.support-count.open{border-bottom:3px solid #d59946}.support-count.resolved{border-bottom:3px solid #69ab60}.support-count.closed{border-bottom:3px solid #909b89}.support-organizations{display:grid;gap:5px;margin:10px 0;max-height:190px;overflow:auto}.support-organization{text-align:left;display:grid;gap:4px;padding:8px!important;white-space:normal}.support-organization small{font-size:.7rem;color:var(--muted,#bac4b4)}.support-attachments{display:grid;gap:6px;margin-top:10px}.support-attachments a{color:var(--accent,#a5d277);overflow-wrap:anywhere;font-size:.82rem}.support-upload{display:grid;gap:8px;padding-top:12px;margin-top:10px;border-top:1px dashed #4c5845}.support-upload input{max-width:100%;font-size:.8rem}.support-upload button{justify-self:start}
@media(max-width:700px){.support-grid{grid-template-columns:1fr;overflow:auto;min-height:0}.support-queue{border-right:0;border-bottom:1px solid var(--border,#3d493c);max-height:300px;flex-shrink:0;overflow:auto}.support-content{overflow:visible;padding:16px}.support-header{padding:15px}.support-dialog[open]{max-height:94dvh}.support-form textarea{min-height:100px}}
.tenant-portal-cover{width:100%;height:clamp(160px,25vw,330px);object-fit:cover;border-radius:18px;margin-bottom:24px}.management-card p{overflow-wrap:anywhere}
